Terms of Service
Last Updated: January 28, 2026
These Terms of Service ("Terms") govern your access to and use of the website, services, and software provided by VONX TECHNOLOGIES LIMITED trading as EXOZONE (the "Company", "we", "us", or "our"), a company registered in England and Wales with company registration number 16995297 and registered office at 27 Old Gloucester St, London, United Kingdom, WC1N 3AX. By accessing or using our website, downloading or using our software, or purchasing any licenses or subscriptions, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our services.
These Terms incorporate by reference our End User License Agreement ("EULA") and Privacy Policy, which form part of these Terms. In the event of any conflict between these Terms and the EULA or Privacy Policy, these Terms shall prevail unless expressly stated otherwise.
These Terms comply with applicable UK law, including the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. All terms are intended to be fair, transparent, and in plain language. Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other matter where liability cannot be excluded under law.
1. Eligibility and Account Registration
You must be at least 18 years old and capable of forming a legally binding contract under English law to use our services. By using our services, you represent and warrant that you meet these requirements.
To access certain features, you may need to create an account. You agree to provide accurate, current, and complete information during registration and to update such information as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Account sharing is strictly prohibited and may result in immediate termination of your account and licenses without refund.
We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion, including if we believe you are affiliated with anti-cheat software providers, video game companies, or any entities that may conflict with our business interests.
2. Services and Software
We provide downloadable native Windows software consisting of:
- Game modification tools (provided free of charge).
- Protection software, which is licensed on a one-time or subscription basis and is designed to protect applications from introspection, reverse engineering, or detection, operating at a near-hardware level without interfering with game security or anti-cheat mitigations. The protection software includes an unsigned Windows bootloader that performs modifications to the Windows operating system, kernel, and associated components.
All memberships or subscriptions are licenses to use the protection software only. The game modification software is provided "as is" without any license fee, but its use is subject to these Terms and the EULA.
You may purchase one-time licenses or subscriptions via our website. Payments are processed through third-party payment processors (such as Mollie), and you agree to their terms.
3. Prohibited Uses
You agree not to:
- Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of our software.
- Share accounts, licenses, or access with others.
- Use our software in any competitive gaming environments, events (online or offline), or tournaments involving cash prizes or monetary rewards. Violation of this provision will result in immediate termination of your access, revocation of licenses, and you may be liable for any damages incurred by us or third parties.
- Use our software if you are affiliated with anti-cheat providers, video game companies, or similar entities.
- Use our software to violate any third-party terms of service, end user license agreements, or applicable laws.
We are not responsible for any actions taken by users that violate third-party terms, laws, or regulations. You use our software at your own risk and indemnify us against any claims arising from your misuse.
4. Refunds and Cancellations
Refunds are limited and granted at our sole discretion. They are available only in cases where you are genuinely unable to use the software due to compatibility issues not arising from your failure to:
- Run our provided compatibility checker tool; or
- Review and comply with the clearly stated system compatibility requirements displayed prominently on our website before purchase.
Refund requests must be submitted within 14 days of purchase and must include supporting evidence (such as screenshots or logs demonstrating the issue). We reserve the right to deny any refund request.
Subscriptions may be cancelled at any time, but no pro-rated refunds will be provided for partial periods.
Consumer Cancellation Rights
If you are a consumer in the UK, under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you generally have 14 days to cancel a distance contract.
However, for digital content (including software licenses), the cancellation right does not apply once supply begins if you expressly consent and acknowledge loss of the right.
By placing an order, downloading, installing, or activating the software, you expressly consent to immediate supply and acknowledge that you waive your cancellation rights under these regulations.
5. Important Risk Disclosure
The protection software includes an unsigned Windows bootloader that modifies the Windows operating system, kernel, and associated components to provide protection services.
These modifications may:
- Cause system instability, crashes, conflicts with other software or security tools;
- Void warranties from Microsoft, hardware manufacturers, or third parties;
- Result in data corruption, loss, or other damage to your system.
You use the software entirely at your own risk and accept these risks. We provide no warranty, guarantee, or assurance of safety, stability, compatibility, or non-interference.
To the fullest extent permitted by law, we exclude all liability for any damage to your hardware, software, data, or other losses (direct, indirect, consequential, or otherwise) arising from use, including bugs, errors, incompatibility, or misuse.
We will use reasonable endeavours to assist with reported issues via our support channels (contact: [email protected]), but we provide no guarantees of resolution, timelines, or outcomes.
6. Intellectual Property
All software, content, and materials provided by us are owned by us or our licensors and are protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the software solely for personal, non-commercial purposes, subject to these Terms and the EULA.
7. Disclaimer of Warranties
Our services and software are provided "as is" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the software will be error-free, secure, or compatible with all systems.
8. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or software, even if advised of the possibility of such damages. Our total liability shall not exceed the amount paid by you for the relevant license or subscription in the preceding 12 months.
9. Indemnification
You agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from your use of our services, violation of these Terms, or infringement of any third-party rights.
10. Third-Party Distributors and Restricted Countries
We are not responsible for sales of our products through third-party distributors or resellers. Any sales to countries on our restricted list (as updated from time to time on our website) are the sole responsibility of the distributor or reseller, and we disclaim all liability for such sales.
11. Governing Law and Dispute Resolution
These Terms are governed by the laws of England and Wales, without regard to conflict of laws principles. Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Changes to Terms
We may update these Terms at any time. Continued use of our services after changes constitutes acceptance of the updated Terms.
13. Contact Us
For questions about these Terms, contact us at:
Email: [email protected]
Postal Address: 27 Old Gloucester St, London, United Kingdom, WC1N 3AX
Company details: VONX TECHNOLOGIES LIMITED trading as EXOZONE, registered in England and Wales, registration number 16995297, registered office: 27 Old Gloucester St, London, United Kingdom, WC1N 3AX.
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.